The Transformative Role of AI in IT/OT Convergence: Increased Efficiency – and Risks

The convergence of IT and OT is accelerating, fueled by advances in artificial intelligence. Robert Plawiak, CIO of Polpharma, highlights how this transformation creates both opportunities and challenges for CIOs, particularly in industries like pharmaceuticals, where efficiency, security, and governance are critical.

Efficiency Gains Through AI and New Cybersecurity Risks
AI is revolutionizing IT/OT integration by enhancing operational efficiency. Predictive maintenance minimizes production delays by identifying equipment failures early, while AI-driven logistics optimize supply chains to ensure timely delivery of critical materials. For a company like Polpharma, a leader in Central and Eastern Europe producing over 400 million drug packages annually, such efficiencies are transformative.

However, these advances come with increased cybersecurity risks. OT systems, once isolated, are now interconnected with IT networks, making them vulnerable to cyber threats like ransomware. CIOs must address this complexity with advanced security solutions, such as AI-powered anomaly detection and Zero Trust frameworks, to ensure both operational resilience and data protection.

The CIO’s Role Is Changing – Collaboration Is No Longer Optional
The growing reliance on AI in OT demands a redefinition of leadership. The convergence of IT and OT requires CIOs to bridge the gap between technology and operations, fostering closer collaboration between traditionally separate teams. Yet, cross-disciplinary teamwork doesn’t happen on its own. Are CIOs ready to lead this cultural shift and bring IT and OT teams together? Those who fail to do so risk slowing down their organization’s transformation.

Governance Models Must Catch Up to Innovation
To manage the opportunities and risks of IT/OT convergence, traditional governance models must evolve. CIOs need frameworks that balance innovation with risk mitigation, ensuring that AI solutions are implemented securely, responsibly, and with agility.

For a detailed examination of IT/OT security challenges, see this guide.