Torsten Albrecht

Torsten Albrecht

Senior Vice President, Head of Global SAP MFT, Head of Business Consulting & Solutions DACH of NTT Data,


22,7Mrd USD




Starting consulting career in late 1990s Automotive (BMW (ECOM Project), GM (R&D Controlling)) and continuing in Manufacturing (Siemens) with particular focus on Finance and Enterprise Performance Management based on SAP. Emerging towards General Program Manager for Carve-outs in Manufacturing and High-Tech holistically from finance, via HR, SupplyChain/Production, Procurement, IPR, Sales/Service towards IT-Systems. Continuing optimizing CX in Manufacturing, Telco towards High-Tech Software Industry at SAP SE, developing into full business transformation across all business domains based on platforms such as SAP, Salesforce, Microsoft, Adobe and others, forming high-performance teams focusing on value engineering for Automotive, Manufacturing, Travel Transportation and LifeScience.

  • April 2020 – present: NTT DATA Head of Service Line Business Consulting & Solutions DACH
  • April 2018 – present: NTT DATA Head of Global SAP Market Focus Team
  • Oct 2018 – present: NTT DATA Head of Global Automotive & Manufacturing CoE Lead Enterprise Services
  • Aug 2017 – March 2020: NTT DATA Head of SAP Service Line DACH
  • Sept 2013 – July 2017: Accenture, Partner, Head of CMT CX Management & Technology Practice DACH
  • Sept 2013 – July 2017: Accenture SAP Account Lead CX/IT
  • Sept 2007 – Sept 2013: Accenture Head of CX Sales&Service Practice DACH
  • Aug 2005 – Sept 2007: Accenture Head of CHT F&PM Enterprise Management DACH
  • Jan 2003 – Aug 2005: Accenture CHT F&PM Consultant
  • Former Engagements at BMW Inhouse Consulting, Artur Andersen Technology Risk Consulting as Consultant
  • 2000 – 2003: University of Wales, Swansea (UK), European Master of Business Science / Major in International Finance, Strategic Marketing and Business Information Technology
  • 1997 – 2003: University of Bamberg, Germany, Diplom Wirtschaftsinformatiker (Univ.), Final Thesis; System Dynamics Modelling of Automotive Car Market Germany
  • 2000 – 2001: University of Wales, Swansea UK), Bachelor of Business Science
  • “Digitalisierung in Industrie., Handels- und Dienstleistungsunternehmen“, Lars Fend/Jürgen Hofmann (Hrsg.), Chapter Customer Relationship Management, SpringerGabler Verlag, 1.-3. Auflage, 2018
  • SAP NTT Partner Video
  • Best CX Innovation, Accenture ASG 2016 
  • Midterm Management Plan Award, NTT DATA 2022