
Technology is becoming an increasingly decisive factor for the competitiveness of companies. The rush of the AI race is undeniable. Business transformations will occur as emerging technologies and generative AI ripple across dimensions of customer experience, technology development, the physical world, and the workforce.

Among others, we observe the upcoming following trends:
- The Binary Big Bang: As generative AI becomes central to enterprise technology, development costs will plummet. This leads to an abundance of new systems, which, coupled with the autonomy of digital agents, will redefine applications as we know them.
- Your Face, in the Future: When every interface looks the same, brands need to differentiate. This requires innovative approaches to create a unique customer experience.
- The New Learning Loop: People and AI are defining a new virtuous cycle of learning, leading, and creating. This means that AI systems are continuously learned from and improved by humans, while humans benefit from and expand their capabilities through AI systems.
- When LLMs get their bodies: How foundation models reinvent robotics: Robots with embedded LLMs have generalist versatility, enabling them to take on new tasks in human spaces beyond today’s highly programmed use cases.
We want to delve into and discuss these hot topics, case studies, and tangible use cases in The Dock, Accenture’s Global R&D and Innovation Centre to make this tangible and concrete.
